Specialist since 1974
By using the product you have just purchased under the recommended conditions, you benefit from a free personal guarantee. To benefit from it, you must complete your membership form. Keep the receipt, proof of purchase of the product. In the event of a complaint, you will be asked for it.
Our usage guarantee
In the event of a chimney fire, the Chembo Bevil Guarantee intervenes in addition to the fire insurance contract that you have taken out elsewhere (Home insurance).
The Chembo Bevil Guarantee covers the deductible and/or obsolescence that would remain your responsibility, after compensation from your fire insurance, up to a limit of 5000€.
The warranty takes effect from the 16th day after the date of use of the product. 1 year warranty period.
WE DO NOT SEND ANY DOCUMENTS IN RETURN. The information you submit here serves as a subscription to a potential warranty (without contractual value) that we offer to our customers. Please note that a chemical sweeping (using a product) in no way replaces a mechanical sweeping (performed by a professional), which is mandatory and required by insurance companies.
ATTENTION, the non-use of this one is easily verifiable. If you have not used the product, our aforementioned guarantee and liability cannot be engaged in the event of a claim. Please note that chemical sweeping (use of product) in no way replaces mechanical sweeping (carried out by a professional), which is mandatory and requested by insurance companies.